Frequently Asked Questions



Why use First Aid Wheel?
How long does the repair/refurbishment take?
Can you collect the wheels or car from my home?
Can you supply spare wheels while mine are being refurbished?
What process do you use to refurbish alloy wheels?
Do you remove the existing paint finish?
Do the wheels need balancing after refurbishing?
What if the wheels are heavily kerbed and scraped?
What if my wheels have started to bubble or are already badly corroded and the paint is flaking?
Will my wheels look as good as new?
What colours can you do?
Can you match my centre caps?
Can you refurbish 2 and 3 piece split rims?
What if I have already purchased new tyres and want to fit them?
Can you refurbish polished or ‘diamond cut’ machine face wheels?




Why use First Aid Wheel?
We offer the highest quality repair techniques and refurbishment that a repair centre can offer, and at competitive prices! We are also are very conveniently located for customers in the London area, offer a quick turnaround with friendly flexible service.

How long does the repair/refurbishment take?
a) I want to leave my with car with you (car on site)
Alloy wheels (with car on site) can receive a full factory refurbishment as a same day service provided that; the appointment is pre-booked, the wheels are not larger than 18” in diameter and not heavily corroded or damaged (in many cases we prefer to provide a spare set of wheels and tyres to fit your car, so you can stay on the road whilst we refurbish your wheels and we can maximise storage space. A deposit may be required)

b) I want to bring my wheels to you with or without tyres
Alloy wheels delivered to us for full factory refurbishment usually take 2-3 days, but if you could give us more time, 3-5 days that would be much appreciated.

c) I have buckled or dented wheels with hairline cracks on the inner rim from potholes
We prefer for wheels in the conditions listed above to be delivered to us for an initial inspection. Then, if the wheel is repairable we would need 2-3 days to complete the repair process. In some circumstances the wheel can be repaired in 2-3 hours (please note that the quick service is more expensive)

d) I have one or more wheels in good condition but with a small amount of kerb damage and require a localized repair.
We can fix this problem with ‘Smart Repair’ techniques if you don’t want to fully refurbish the wheel. This can usually be done on the same day or about 2-3 hours with the car on site subject to pre-booking an appointment.


Can you collect the wheels or car from my home?
Yes we can within a radius of 10-15 miles from West Hampstead provided you can be flexible about the collection date & time. An extra charge may apply, please contact us for details.


Can you supply spare wheels while mine are being refurbished?
Yes, in many cases we can provide replacement wheels for you to use while the refurbishment is taking place. A deposit may be required.


What process do you use to refurbish alloy wheels?
We fully refurbish the wheels with the tyres off, unless the damage is only minor and you require a ‘smart’ localised repair. See our ‘process’ page for more details.


Do you remove the existing paint finish?
Yes. The wheels are completely stripped back to the alloy, repaired if necessary and repainted through a multiple paint application process.


Do the wheels need balancing after refurbishing?
We always balance the wheels after the full refurbishment process. We also fit new standard valves as part of the process; all this is included in the standard price.


What if the wheels are heavily kerbed and scraped?
We can repair almost all kerb damaged wheels, on many occasions the damage can look worse than it really is. The best option is full refurbishment as we completely strip away the old paint from the wheel, in most cases the worst of the damage is to the thick paint surface. If, after this the aluminium is still damaged we have many techniques like re-welding aluminium and profiling/machining of the wheels.


What if my wheels have started to bubble or are already badly corroded and the paint is flaking?
Our full refurbishment process will also restore wheels like this. It is better to do it sooner rather than later because once the protective paint layer is damaged corrosion can start to destroy the wheel even to the point where you can start to lose tyre pressure.


Will my wheels look as good as new?
Yes they will, it is very hard to see any difference between our refurbished wheels and a brand new wheel. Only in cases where the wheel is severely corroded or has a bad casting from the factory can it be difficult to achieve our top quality finish. But there are many times when our finish looks better and even lasts longer than the one from the manufacturer. See our ‘Terms & Conditions’ or contact us to discuss the condition of your wheels.


What Colours can you do?

We stock most of the wheel manufacturers’ colours, plus we mix any colour you want even the same colour as your car.


Can you match my centre caps?
Yes, we can wet paint on plastic caps and powder coat metal caps in the same colour as your wheels, please note this service is at extra cost and are not included in the wheel refurbishment price.


Can you refurbish 2 and 3 piece split rims?
Yes, we can accommodate, completely disassemble, refurbish and reassemble most manufacturers split rims, but it takes much longer than one piece wheels. Depending on design the repair will take between 3-5 days and the price of the repair will be more than that of a standard one piece wheel. Please contact us to discuss your specific type of wheel.


What if I have already purchased new tyres and want to fit them?
You can save money by fitting your new and spend it on refurbishment. Because we remove the tyres for the repair process anyway we don’t mind re-fitting them for you. We can also supply you with new tyres.


Can you refurbish polished or ‘diamond cut’ machine face wheels?
Yes we can. We have a special polishing machine for polished alloy wheels and we are the leading provider of diamond cut finished wheels in London.